Support
Pre - Paid Support Packages
A streamlined way to request work, reduce email traffic, and keep delivery moving. You’ll get a shared task sheet, clear estimates, and automated balance updates.
How it works
01. Purchase hours
Choose 5, 10 or 20 hours.
Pay instantly (AUD or USD).
02. Add tasks
Choose 5, 10 or 20 hours.
Pay instantly (AUD or USD).
03. We deliver + report
Choose 5, 10 or 20 hours.
Pay instantly (AUD or USD).
Packages
Support Pack
5 Hours
$625 AUD · $450 USD
Valid for 60 days from purchase.
Best for light monthly support
Shared task sheet + priority queue
Balance updates sent automatically
No discounts. Time tracked in 15-minute increments.
Support Pack
10 Hours
$1300 AUD · $900 USD
Valid for 90 days from purchase.
Best for ongoing improvement cycles
Faster turnaround on task batches
Automated “low balance” prompts
No discounts. Designed for momentum and clarity.
Support Pack
20 Hours
$2600 AUD · $1800 USD
Valid for 120 days from purchase.
Best for launches, rebuilds, or multi-stream work
Ideal for agencies/teams with weekly task flow
Clear weekly progress + balance reporting
No discounts. Great for high-velocity delivery.
What's included
Shared task sheet (single source of truth)
Choose 5, 10 or 20 hours. Pay instantly (AUD or USD).
Balance updates (recommended cadence)
Choose 5, 10 or 20 hours. Pay instantly (AUD or USD).
FAQs
Can I top up anytime?
Yes. You can purchase another pack at any time to keep work moving.
What happens when hours run low?
You’ll receive an automated balance alert with a one-click top-up link.
Do hours roll over?
No—hours expire. This keeps work scoped, scheduled, and delivered cleanly.
What’s not included?
Large builds, full rebrands, or major strategy projects—these are quoted separately.
Ready to simplify support?
Purchase a pack now, or message us if you’re unsure which option fits.
© Dao Digital · Support Packages
Terms: 15-minute increments · Expiry applies · No discounts